---
title: "Conversational AI Platforms | Shipshape Data"
description: "Custom AI chat built on your data, in your tone, inside your workflows. On-brand conversational platforms that answer from verified sources, live in 4 to 6 weeks."
canonical: https://shipshapedata.com/services/conversational-platforms/
language: en-GB
---

# Conversational AI platform

> Custom AI chat built on your data, in your tone, inside your workflows. On-brand conversational platforms that answer from verified sources, live in 4 to 6 weeks.

Section: Home > Services > Conversational platforms

Canonical page: https://shipshapedata.com/services/conversational-platforms/

On this page:

- Chat that answers from your data
- What you get
  - Grounded answers
  - Routine work, absorbed
  - Context-aware routing
  - One channel to many
- Proof it works
- How we deliver
  - Identify the business value
  - Prepare your data
  - Integrate the right model
  - Deploy and measure
  - Scale confidently
- Questions we hear most

## Frequently asked questions

### What is a conversational AI platform?

A conversational AI platform is custom AI chat built on your own data and rules, rather than a generic assistant. It answers in your tone from verified sources, inside your existing workflows, with governance over what it can see and say.

### How is this different from an off-the-shelf AI assistant?

Off-the-shelf assistants answer from the open internet and their own training data. Ours answer from your documentation, your systems, and your verified content, so responses stay accurate, relevant, and in your brand voice.

### Can the chat plug into our existing systems?

Yes. We embed chat inside the tools you already run, from CRMs to internal portals, rather than adding another destination your team has to remember to visit.

### How do you keep answers accurate?

Every deployment includes human-in-the-loop evaluation, observability dashboards and compliance safeguards, so output quality is measured continuously rather than assumed.

### How long until we are live?

Most bespoke chat systems go from concept to production in 4 to 6 weeks.

### Is our data secure?

All data handling follows enterprise-grade governance, encryption, and access control standards, agreed with your IT and security teams before anything is built.

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Shipshape Data is a London AI consultancy: we build the data foundation your AI depends on, then the AI on top. Site guide for agents: https://shipshapedata.com/llms.txt | Contact: hello@shipshapedata.com