---
title: "AI Classification & Tagging | Shipshape Data"
description: "We build classification and tagging systems that categorise content, recognise entities, and route items at scale, all running on governed data."
canonical: https://shipshapedata.com/services/classification-tagging/
language: en-GB
---

# AI classification

> We build classification and tagging systems that categorise content, recognise entities, and route items at scale, all running on governed data.

Section: Home > Services > Classification & tagging

Canonical page: https://shipshapedata.com/services/classification-tagging/

On this page:

- Labels your systems can act on
- What you get
  - Categorisation at scale
  - Entity recognition
  - Consistent tags
  - Routing built in
- How we deliver
  - Identify the value
  - Prepare the data
  - Classify and structure
  - Validate
  - Govern and scale
- Questions we hear most

## Frequently asked questions

### What is AI classification?

AI classification uses machine learning to categorise content automatically: tagging documents, recognising entities and routing items to the right place. It replaces slow, inconsistent manual sorting with a consistent system that scales, running on governed data you can audit.

### What kinds of content can you classify?

Text, PDFs, emails, chat logs, audio transcripts and images: any content that lacks a defined structure. If people currently read it and sort it by hand, it's a candidate.

### How do you keep the labels accurate?

Every label is applied against a defined schema and checked with model-driven validation and confidence scores. Low-confidence items go to a person rather than being guessed at, and quality is verified before anything is deployed.

### Is governance included?

Yes. All pipelines include versioning, lineage tracking and compliance controls, so every label is traceable and the whole system stays audit-ready.

### Does classification keep running as new content arrives?

Yes. We design automated pipelines for continuous ingestion, so new documents, messages and records are classified and tagged as they come in.

### Can the system route content as well as tag it?

It can, and we'd argue it should. A tag that triggers an action, sending an item to the right queue, team, or workflow, is worth far more than a tag that sits in a column.

---

Shipshape Data is a London AI consultancy: we build the data foundation your AI depends on, then the AI on top. Site guide for agents: https://shipshapedata.com/llms.txt | Contact: hello@shipshapedata.com