Address
7 Bell Yard, London, WC2A 2JR
Work Hours
Monday to Friday: 8AM - 6PM
Bespoke AI Chatbot Solutions
Custom AI Chat That Works the Way You Do
Deliver intelligent, on-brand conversations that run on your data, not generic AI responses. Shipshape Data builds custom chat solutions that understand your business, your customers, and your workflows.
Turn Conversations Into Outcomes
We build AI chat systems that go beyond generic assistants, designed specifically for your data, tone, and processes
Our bespoke chat models automate interactions, surface accurate information instantly, and maintain brand consistency at scale.
Operational efficiency
Handle routine queries automatically so your team can focus on complex requests.
Data-driven insights
Your chat learns from your documentation, emails, and internal systems, staying accurate and relevant.
Intelligent automation
Context-aware AI that routes, answers, and assists based on real business logic.
Scalable capability
From one channel to many, scale your chat system seamlessly across teams and products.
Outcomes That Drive Real Business Impact
We design AI chat systems that create measurable change, reducing response times,
cutting operational costs, and improving user satisfaction.
Faster Decisions
Integrate chat into your core workflows to surface insights instantly and assist your teams in real time.
Lower
Costs
Automate repetitive queries and triage, freeing resources for high-impact tasks.
Improved Accuracy
Train chat on your verified content and data sources, ensuring responses are factual, grounded, and consistent.
Is your business ready for AI?
Our free AI Readiness Assessment helps you uncover how prepared your organisation really is, so you can identify gaps, strengthen your foundation, and confidently move toward AI-driven growth.
“Working with the team at Shipshape has been really positive. The team were very flexible in addressing our requests. When we encountered problems, they rolled up their sleeves and found solutions for us”
Edt Goris
Partner & Country GM, Slimstock
Slimstock Elevates Website Engagement With Custom AI Chat Interface
Our Approach: From Idea to Impact
Every chat solution follows a proven framework designed to reduce complexity, accelerate deployment, and deliver measurable value.
Step 1
Identify the Business Value
We define where a custom chat adds the most value, efficiency, experience, or support capacity.
Step 2
Prepare Your Data
We clean, classify, and structure your knowledge base so it’s ready for AI training.
Step 3
Integrate the Right Model
We use domain-tuned LLMs or retrieval-augmented generation (RAG) pipelines to ensure accurate, context-rich responses.
Step 4
Deploy and Measure
We launch fast, monitor engagement, and continuously improve based on live user data.
Step 5
Scale Confidently
Governance, security, and observability come built in, every rollout maintains the same standard of performance.
Built on the Platforms You Trust
We work with leading technologies across the AI stack,combining cloud infrastructure, frameworks, and monitoring tools to deliver secure, scalable chat systems that perform in production.
Platforms
Azure
AWS
Google Cloud
Frameworks
LangChain
Hugging Face
Tensorflow
Databases
Snowflake
Supabase
Databricks
Monitoring
PowerBI
Streamlit
Dataiku
Frequently Asked Questions
Our chat systems are trained on your data, not the internet. That means accurate, relevant responses aligned with your business goals and brand voice.
Yes. We work with your preferred tools and platforms to embed chat within your existing workflows, from CRMs to internal portals.
Each deployment includes human-in-the-loop evaluation, observability dashboards, and compliance safeguards to maintain output quality.
Most bespoke chat systems go from concept to production within 4–6 weeks.
Absolutely. All data handling follows enterprise-grade governance, encryption, and access control standards.