Glossary

What is Computer Vision?

Computer vision is a branch of Artificial Intelligence (AI) that enables machines to interpret and understand visual information from the world, such as images or videos. It mimics the way humans perceive and process visual data but does so at…

What is Conversational AI?

Conversational AI is a type of artificial intelligence (AI) designed to simulate human-like conversations through natural language understanding and generation. It powers systems such as chatbots, virtual assistants, and automated support tools that can engage with users in real time…

What is Context Window?

A context window refers to the amount of text (or tokens) that an AI language model can process and “remember” at one time. It defines how much surrounding information the model considers when generating a response, influencing both accuracy and…

What is Cooperative Principle?

The Cooperative Principle is a theory from linguistics proposed by philosopher H.P. Grice, describing how people naturally cooperate in conversation to achieve effective communication. It suggests that participants typically follow shared rules or “maxims” to make dialogue meaningful, relevant, and…

What is Bias (AI Bias)?

Bias in Artificial Intelligence (AI) occurs when algorithms produce results that are systematically prejudiced or unfair due to errors in the data, design, or implementation process. AI bias reflects the patterns and imbalances found in the training data, leading to…

What is a Black Box (in AI)?

In Artificial Intelligence (AI), a black box refers to a model or system whose internal workings are not easily understood or visible to humans. It produces outputs based on inputs, but the reasoning behind its decisions remains opaque. This lack…

What is an AI Chatbot?

An AI chatbot is an artificial intelligence application that can simulate human-like conversations with users through text or voice. Unlike traditional rule-based bots that follow fixed scripts, AI chatbots use Natural Language Processing (NLP) and Machine Learning (ML) to understand…

What is Change Management?

Change Management refers to the structured approach organisations use to transition individuals, teams, and processes from a current state to a desired future state. In the context of Artificial Intelligence (AI) adoption, it ensures that new technologies, systems, and mindsets…